GENERAL DATA PROTECTION REGULATION (GDPR) – Privacy Policy

The Handle Consultancy is committed to protecting and maintaining the privacy of visitors to our website. This Data Protection Policy sets out how we may use any personal data which you choose to provide to us. Please note that this Privacy Policy may change at any time without The Handle Consultancy contacting you to advise you of this change.

Nature of work: The nature of our work is a Training Company. We provide leadership, management and professional competence training to individuals and to organisations who employ our services, either directly with ourselves or through intermediaries.

Description of processing: The following is a broad description of the way The Handle Consultancy processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received from us; check any privacy notices which we have provided or published on our website; or contact us directly to ask about your personal circumstances.

Reasons/purposes for processing information: We process personal information to enable us to provide education and training to our customers (hereinafter referred to as delegates) and clients; to promote our services; to maintain our own accounts and records; and to support and manage our employees. Our lawful basis for processing information is Article 6(1)(c) of the General Data Processing Regulation (GDPR).

Type/classes of information processed: We process information relevant to the above reasons/purposes. This may include:

  • personal details
  • family details
  • business activities of the person whose personal information we are processing
  • lifestyle and social circumstances
  • financial details
  • training details
  • education and employment details
  • goods and services

We also process sensitive classes of information that may include:

  • physical or mental health details
  • racial or ethnic origin
  • religious or other beliefs
  • trade union membership

Who the information is processed about: We process personal information about:

  • delegates
  • clients
  • trainers
  • employees
  • suppliers
  • professional advisers and consultants
  • complainants, enquirers

Who the information may be shared with: We sometimes need to share the personal information we process with the individual themselves, and with other organisations. Where this is necessary, we are required to comply with all aspects of the General Data Protection Regulation. What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.

Where necessary or required we share information with:

  • business associates and other professional advisers
  • educators and examining bodies
  • current, past or prospective employers
  • family, associates and representatives of the person whose personal data we are processing
  • employment and recruitment agencies
  • financial organisations
  • credit reference agencies
  • debt collection and tracing agencies
  • suppliers and service providers
  • persons making an enquiry or complaint
  • other companies in the same group
  • central government

Additional reasons – Consulting and Advisory services: Information is processed for the consultancy and advisory services that are offered by The Handle Consultancy. For this reason, the information processed may include: name; contact details; family details; financial details; the services provided.

This information may be about delegates and clients. Where necessary, this information is shared with the data subject themselves; business associates and other professional advisers; current, past or prospective employers; and service providers.

Who is responsible for ensuring compliance with the GDPR?: Vaughan Roberts is the person responsible (Data Controller) for ensuring that we meet all our obligations under the General Data Protection Regulation. The Data Controller has been trained in how to handle personal information. When we collect personal information, we will tell people how we will use the information we collect.

The Handle Consultancy has a process in place so that we can respond to requests for personal information that we hold. We keep all records of people’s personal information up to date, and we do not keep this information longer than necessary. We have measures in place to ensure that the personal data we hold is kept safe and secure.

Date of issue: 15th April 2018